Sunday, February 8, 2009

Orbitz

You know what would make me money? A travel website that is user friendly and does not prepackage flights thus giving a customer the lack of flexibility and options. Most of the flights are often scheduled in either extremely tight or loose timings, that it is hard to find the right one. For example, for an international layover at the first point of entry into a country, security processes demand at least 2 hours for screening and checking in, while accounting for possible delays. However, websites like Orbitz only give us about an hour or so in between connecting flights. How on earth do they expect 1 hour to be enough international layovers?

Secondly, what these websites do is that they try to make a route as expensive as possible by having multi stopovers, which is inefficient. For example, US Airways flies direct from Orlando to Los Angeles. However, Orbitz often subscribes a route which starts from Orlando to Charlotte, then Charlotte to Los Angeles, which not only increases travel time, but also costs.

So, if we can come up with a website that allows a customer to pick their flights as per the proper timing, more user friendly services, offer them tickets at cheaper prices, we can definitely make money.

No comments: